TERMS & CONDITIONS
This website is operated by SYDNEY-DAVIES Ltd. United Kingdom Registered.
In these terms and conditions:
'content' means information we publish or you post on www.sydney-davies.com including information about you
'our', 'we' and 'us' means SYDNEY-DAVIES Ltd and, where applicable, its employees, affiliates and authorised agents; and
‘products’ means the goods and/or services provided by SYDNEY-DAVIES.
'use' means use, copy, publicly perform or display, distribute, modify, translate, and create derivative works of
'user' means any user of our site
'you' and 'your' include any user of our site.
'website' means sydney-davies.com.
ORDERS AND PAYMENTS
All orders are subject to acceptance and availability. Unless otherwise stated, items on the SYDNEY-DAVIES website are in stock and available for delivery. Items will be fulfilled directly from SYDNEY-DAVIES.
We must receive payment of the whole of the price for the items that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. After this time, the order may still be rejected at our discretion or if we cannot fulfil the item for any reason. If your order is rejected or your item becomes unavailable we contact you as soon as possible to inform you and you will be offered a full refund.
We reserve the right not to accept your order or to refuse to process a transaction at any time at our discretion. Our acceptance of your order brings into existence a legally binding contract between you and us (on behalf of the seller) on these Terms and Conditions.
By providing us with your details to make a purchase you understand and agree that:
You will provide us with truthful personal information about yourself and will keep this information accurate and current
You will not create an account for anyone other than yourself without permission and you will not share your account details with anyone else or do anything else to jeopardise the security of your account
You agree to notify us of any content which breaches these Terms and Conditions by e-mailing us at email@example.com.
PRICE AND PAYMENT
The prices payable for the goods and/or services that you order are as set out in our website. If you fail at any time to pay any charges due in accordance with these terms and conditions we may, in our discretion and without prejudice to our other rights, refuse to provide you with our goods and/or services. We need not provide you with advance notice in such circumstances.
Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a confirmation of sale.
Despite our best efforts, sometimes our products may be incorrectly priced. Where there is a discrepancy in price, and the stated price is less than the correct price for the products we will contact you for instructions before delivery or reject your order and notify you of such rejection. Where the stated price is more than the correct price, we will charge you the lower amount when making delivery to you.
We use PayPal to process payments through our website and do not make any representation or warranty with regard to their service.
RETURNS, REFUNDS & CANCELLATIONS
If you purchase an item you agree that payments made through our website are made at your own risk.
If you purchase an item from us then you have the right to cancel your order within 14 days of receiving the item. To do so, you must notify our Customer Services team via firstname.lastname@example.org within those 14 days. You will then be entitled to a refund from SYDNEY-DAVIES that will be paid as soon as possible, but in any event within a further 14 days following the receipt of the returned item(s).
If you cancel your order with us, you must return any items to us immediately, in the same condition in which you received them. This will be at your own cost unless the return is organised by Wolf & Badger in which case collection and return is ordinarily free of charge. You are strongly advised to use credible avenues to return your item(s) as we will not be responsible for any damage or loss whilst the item is in transit. You may be charged fully for any damages or loss.
If the items were made to your specifications, or are clearly personalised, you will not have the right to cancel your order.
If you are not happy with your purchase, simply contact us within 14 days of receiving the item and we will talk you through the rest of the returns process. The process will depend on your location.
You must return the item(s) in the same condition in which you received them, with their original packaging. You are asked to take reasonable care with the items and in the case of an item with a hygiene seal, you are required not to remove the seal when examining the item.
A full refund excluding any applicable delivery costs will be processed within 14 days of us receiving the returned items.
As a consumer you have the right to cancel a contract at any time within fourteen days, beginning on the day after you received the products. In this case, you will receive a full refund of the price paid for the Products in accordance with our returns policy.
To cancel a contract, you must inform us in writing and return the products to us immediately, in the same condition in which you received them and at your own cost and risk. You have a legal obligation to take reasonable care of the products whilst they are in your possession.
Your statutory rights are unaffected.
We reserve the right in our sole discretion to deny users access to our site or any part of our site without notice (including blocking IP addresses) and to decline to provide the service to any user that is in breach of these terms and conditions of use.
Delivery will be made as soon as possible after your order is accepted. Some of our products that are 'in stock' will be processed the same day and shipped the following working day. For these please allow 3-5 business days for delivery within the UK. International orders will require 7-14 business days for delivery. For products/services listed as 'made to order' delivery will be fulfilled within 7-21 business days for the UK and up to 28 business days for international orders.
International orders may be subject to the payment of import duties and taxes. You are responsible for payment of any such import duties and taxes.
A delivery fee may be charged in addition to the cost of the goods purchased. The delivery fee in respect of your order with us will be advised to you at the time your order is made.
LINKS TO OTHER SITES
Certain links, including hypertext links, in our site will take you outside our site. Links are provided for your convenience and inclusion of any link does not imply endorsement or approval by us of the linked site, its operator or its content. We are not responsible for the content of any website outside our site. Copyright and Trademarks
All rights in the design, text, graphics and other material on our site and the selection or arrangement thereof are the copyright of us. Permission is granted to electronically copy and print in hard copy portions of our site solely in connection with the acquisition of goods and/or services through our site. Any other use of materials on our site (including reproduction for purposes other than those noted above and alteration, modification, distribution, or republication) without our prior written permission is strictly prohibited.
All trade marks, product names and company names or logos used in our site are our property or that of their respective owners. No permission is given by us in respect of the use of any such trade marks, get-up, product names, company names, logos or titles and such use may constitute an infringement of the holder's rights.
ACCURACY AND VARIATIONS
We have taken care with the descriptions and specifications of our products and to reproduce colours and styles accurately on our website, although some variation may occur.
We reserve the right at any time without notice to revise the content of our site (including the goods and/or services offered by us) and these terms and conditions. Any changes to these terms and conditions will be posted on our site and by continuing to use our site following any such change you will signify that you agree to be bound by the revised terms and conditions of use.
Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to us at email@example.com and all notices from us to you will be displayed on our website from to time.
Events beyond our control
We shall have no liability to you for any failure to deliver goods and/or services you have ordered or any delay in doing so or for any damage or defect to services delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
PRIVACY AND USE OF YOUR INFORMATION
COMPLAINTS AND DISPUTES
In the event of a complaint or dispute then you should raise the matter by emailing our customer support team via firstname.lastname@example.org who will do their utmost to get this resolved quickly.
THIRD PARTY RIGHTS
A person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.